Back in January I ordered from A-England. They were having a sale and I finally broke down and ordered a bunch. Unfortunately Royal Mail decided they would crack down on polish shipment at the same time. I knew that some orders had made it through and I figured mine probably didn't. I waited a month before I contacted them because I knew the answer would be something I didn't want to hear but I was avoiding it. When I finally contacted them, they told me my order had been destroyed and they reimbursed me the full amount. Amazing customer service!! I can't imagine how much they lost in merchandise but they covered everything. I was so sad because I am in love with these polishes and they make a fantastic water marble......
Aww that's so sad to hear. They have great customer service though to have refunded you the full amount.
ReplyDeleteThat sucks that the package never made it to you. That was really nice of them to reimburse you the full amount. The water marble looks amazing.
ReplyDeleteYour water marble is gorg
ReplyDeleteBeautiful marble! Such a pity that your package was among the destroyed ones. :/ But that's customer service for you... to refund the full amount... nice.
ReplyDeleteWow sooo cool
ReplyDeletethis is so amazing x
ReplyDeleteBeautiful! I'm blown away by the beauty!
ReplyDelete